Help · For tutors

Spotting scams

Most scam messages on Tutorperch follow the same handful of shapes. This page covers the patterns to watch for, what our auto-redaction already blocks, and how to report a conversation that looks off.

Most scams on the platform share one move: getting you onto a channel where our redactor can't see what they send you.

Quick reference

Auto-redaction
Phone numbers, emails, URLs, and chat handles are redacted in messages until the finder's fee is paid.
Off-platform pushes
A scammer's first move is usually to get you onto email or a chat app where the redactor can't see the message.
Fake meeting links
Real links are zoom.us, teams.microsoft.com, or meet.google.com. Lookalike domains are phishing.
Asking for your details
Genuine parents pay the finder's fee to unlock a thread. Anyone asking you to type your details is bypassing the platform.
Reporting
Every thread page has a Report button in the top-right. Admin reads every report.
If you've engaged
Don't send money to a client for any reason (refunds included), block any contact you shared, and report the conversation so we can suspend the account.

Tutorperch has automatic protections. We auto-redact contact details and external links until the unlock fee is paid, and we manually review safeguarding submissions. But no automatic system catches everything, so here's the short version of what to watch for.

The patterns

Real scams we've seen on this platform tend to follow the same shape. If a conversation fits one or more of these, slow down and consider reporting.

1. Pushing the conversation off-platform. "Can we discuss this through email?" "Let's switch to WhatsApp." "I prefer a Zoom call before I commit." Real students happily message on Tutorperch while they're deciding, because they understand auto-redaction is there for everyone's safety. A scammer's first move is almost always to get you onto a channel where our redactor can't see what they're sending you. What you'll see: a redacted phrase like [contact details hidden, unlock to view] near the start of the conversation, often after a sentence or two of small talk.

2. Fake meeting links. Real Zoom links look like zoom.us/j/<numbers>. Real Teams links are teams.microsoft.com/…. Real Google Meet is meet.google.com/…. Anything else dressed up to look like a Zoom link, domains such as joinlivemeet.es, zoom-meeting-join.com, or secure-zoom.app, is a phishing page that captures your password or installs malware. Our redactor catches these and replaces them with the contact-details placeholder. If you ever see one slip through, do not click it.

3. Manufactured urgency. "I'm waiting for you to connect." "I need to schedule this today." "My daughter starts on Monday." Real parents are willing to take a few days to evaluate a tutor; scammers want to keep you moving fast so you don't stop to think. If a new conversation feels strangely time-pressured, that's the signal to pause.

4. Generic "I want to hire a tutor" boilerplate. Word-for-word identical opening messages sent to many tutors at once are a red flag. Lines like "I came across your profile and I'm interested in hiring a tutor for my daughter", with no mention of subject, level, exam board, or the child's current attainment, usually mean the sender doesn't have a real student in mind. Real first messages name a specific subject and level and say what the child is struggling with. If the message could have been sent to any tutor on the platform, it probably was.

5. Asking you for your contact details. "Could you share your best email so I can send the meeting invite directly?" "What's your phone number?" The unlock fee is how Tutorperch works. If a parent wants your contact details, they pay the £9.99 finder's fee, which unlocks the thread so you and they can share contact details directly. Anyone asking you to type your contact info into a message, rather than paying for it, is trying to bypass the platform. One side note: your own phone or email typed into a message gets redacted too. The system blocks contact details going either direction until unlock.

What Tutorperch does automatically

  • Auto-redacts phone numbers, emails, URLs, and chat handles for services like WhatsApp, Telegram, Snapchat, and Instagram, in any message until the unlock fee is paid.

  • Catches lookalike domains and obfuscated formats, like name [at] domain dot com or defanged URLs, not just plain text.

  • Manually reviews every safeguarding submission (DBS, PVG, AccessNI) so the badge on a tutor's profile is something we've seen with our own eyes.

  • Logs everything, so when admin investigates a reported conversation we have a complete transcript.

What we don't do: put a person on every conversation. Messages run through automated checks, and the human judgement step is yours, plus the report queue.

If something looks off

Don't click external links. Even if they look like Zoom, Teams, or Google Meet, double-check the domain. Redacted links are redacted because something about them tripped the filter.

Don't share your contact details in response to a request before the other party has paid the unlock fee. Genuine students pay; scammers ask.

Report the conversation. Every thread page has a Report button in the top-right corner. Admin reads every report. If in doubt, report it. We'd rather see ten false-alarm reports than miss one real phishing pattern.

If you've already engaged

  • Clicked a redacted link, or one you've now realised was suspicious? Run a virus scan, change passwords for any account you signed into recently, and watch your bank statements for unfamiliar charges.

  • Shared your contact details before the unlock? Block the number or email on your end. The scammer can't reach you on Tutorperch once we suspend their account, but they may still try via the channel you shared.

  • Been drawn into a payment arrangement you now doubt? Being paid for lessons directly is how tutoring works, so an off-platform payment isn't by itself suspicious. Money moving the other way is: a request to refund an overpayment or send funds onwards, or a demand to pay a registration or DBS fee to details sent in a message. If that's the shape, don't send anything, and report the conversation so we can suspend the account and check for other targets. More in Staying safe with payments.

  • If you suspect actual fraud, also consider reporting to Action Fraud, the UK national fraud and cybercrime reporting centre.

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Common questions

  • How do I know a message is a scam? +

    Look for a few recurring shapes: an early push to move off Tutorperch, a fake meeting link, manufactured urgency, generic boilerplate with no subject or level, or a request for your contact details. One on its own can be innocent. Two or more together is worth reporting.

  • What does Tutorperch redact automatically? +

    Phone numbers, emails, URLs, and chat handles for services like WhatsApp, Telegram, Snapchat, and Instagram, in any message until the finder's fee is paid. It also catches obfuscated formats such as "name [at] domain dot com" and defanged links, not just plain text.

  • Someone asked for my email before paying. What should I do? +

    Don't send it. The finder's fee is how a parent unlocks a thread to swap contact details. If someone asks you to type your email or phone into a message instead of paying, they're trying to bypass the platform. Your own details get redacted too, in both directions, until unlock.

  • How do I report a suspicious conversation? +

    Use the Report button in the top-right of any thread page. Admin reads every report, and there's a full transcript on file when one comes in. If in doubt, report it.

  • I already clicked a link or shared my details. What now? +

    If you clicked something suspicious, run a virus scan, change passwords for any account you signed into recently, and watch your bank statements. If you shared contact details, block that number or email. Being paid for lessons off-platform is normal; what's not is money moving from you to them (an overpayment refund or a fee they've asked you to pay). Don't send it, and report the conversation. For suspected fraud, you can also report to Action Fraud.

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